Dental insurance narratives

The narrative that gets the claim approved.

Pick the procedure, enter what you found, choose the payer. Scrivify writes the clinical narrative in the language that payer expects — in under a minute, without any patient identifiers.

Free plan: 25 crown narratives a month, no credit card. Professional includes a 14-day free trial.

No PHI requiredPayer-specific languageStructured clinical inputs
Attending narrativeForm SCRV-01
Procedure
D2740 — Crown, porcelain/ceramic
Tooth
#19
Payer
Delta Dental
Narrative

Works alongside Dentrix, Eaglesoft, and Open Dental
Section 01 / The problem

Narrative writing is the slowest part of the claim.

Time

15–30 minutes per narrative

Every crown, implant, bone graft, or perio case that goes to insurance needs a written justification. A typical practice writes 20–60 of these a month. That is up to 30 hours of pure writing.

Denials

Vague narratives get claims denied

Carriers reject claims when the narrative is incomplete, missing clinical language, or does not match their documentation requirements. The specific words matter.

Workaround

Copy, paste, and hope

Most billing coordinators edit an old narrative by hand or paste findings into a general chatbot. Neither is reliable, and neither knows how Delta Dental differs from Cigna.

Section 02 / How it works

Three steps, start to submitted.

The flow is built to reduce omissions — the most common reason a narrative comes back for more information.

01

Select the procedure

Pick from 10 procedure categories — crown, perio, implant, root canal, extraction, bone graft, sinus lift, and more. Scrivify prepares the fields that carriers expect for that procedure.

Guided fields, ready instantly.

02

Enter clinical findings

Complete a structured form: tooth number, symptoms, pocket depths, radiographic evidence, restoration history. No free-text guesswork, no missed details.

Findings stay consistent across the team.

03

Copy and submit

Scrivify drafts the payer-ready narrative. Review it, copy it, and paste it into your claim workflow in the same format every time.

Submittable language in under a minute.

Section 03 / Features

What the billing team actually needs.

Intake

Procedure-specific forms

Fields adjust by CDT code, with structured inputs for crowns, perio, core buildups, implants, bridges, root canals, extractions, bone grafts, sinus lifts, and night guards.

Carriers

Payer-specific formatting

Built-in documentation rules for Delta Dental, Cigna, Aetna, MetLife, United Concordia, Guardian, and more — so the narrative matches what that carrier asks for.

Library

Saved narratives

Keep your strongest narratives, search them by procedure or payer, and reuse the language that has already been approved.

Revision

Edit and regenerate

Need a different level of detail or a different tone? Regenerate in one click, then refine the output for the specific claim in front of you.

Export

Download and attach

Take narratives out for attachments, predeterminations, or appeals without changing the claim workflow you already use.

Privacy

No PHI in the drafting flow

No patient name, date of birth, or member ID is required to write a narrative. Clinical findings only, and the app blocks identifiers if they are entered.

Section 04 / Side by side

Same tooth. Same procedure. Different outcome.

Both narratives describe the identical case. Only one gives the carrier what it needs to adjudicate the claim.

Written by handDenied

Patient needs a crown on tooth #19. The old filling is broken and the tooth hurts when chewing. Please approve.

Insufficient documentation — no radiographic findings, no extent of structural loss

Written by ScrivifyApproved

Patient presents with a fractured mesiolingual cusp on tooth #19 (lower left first molar). Clinical examination reveals a large existing amalgam restoration with recurrent decay at the distal margin. Radiographic findings confirm significant loss of tooth structure exceeding 60% of the clinical crown. A full-coverage porcelain-fused-to-metal crown is recommended to restore structural integrity, protect against further fracture, and maintain occlusal function.

Tooth identified · Radiographic evidence · Structural loss quantified · Treatment justified

Procedure categories
10
To draft a narrative
< 60s
Patient identifiers needed
0
Section 05 / Pricing

Two plans. No surprises.

Free

$0Free forever

Enough to write your crown narratives every month.

  • 1 user
  • 25 narratives a month
  • Crown procedure
  • Generic payer rules
  • Last 10 saved narratives
  • TXT export
  • Community support
Start free

Professional

Recommended
$29per month

For solo practices and billing coordinators.

  • 2 users
  • Unlimited narratives
  • All 10 procedures
  • All 10 payer-specific rule sets
  • Full narrative history
  • TXT and DOCX export
  • Email support
Start 14-day trial

No credit card required to start. Cancel anytime. HIPAA-compliant, with a BAA available on paid plans.

Section 06 / FAQ

Common questions.

No. Scrivify runs in the browser. Open it alongside Dentrix, Eaglesoft, or Open Dental and paste the narrative into your claim.

Yes. Scrivify is built to minimize PHI — patient name, date of birth, and member ID are never required, and the app blocks them if they are entered. A Business Associate Agreement is available on paid plans.

Ten: crown, periodontal scaling (D4341/D4342), core buildup, implant, bridge, root canal, extraction, bone graft, sinus lift, and night guard. More are added regularly.

Delta Dental, Cigna, Aetna, MetLife, UnitedHealthcare, Guardian, Humana, BCBS, Ameritas, and Sun Life, plus a generic fallback for any other carrier. Additional payers are added on an ongoing basis.

Yes. Every narrative is editable in the app before you copy or download it. You decide what goes on the claim.

Overages are billed at $3.00 per narrative, and your usage is always visible in the dashboard. The Professional plan removes the cap entirely.

The Professional plan supports 2 users. If you need more seats, email us and we will work something out.

Yes. The free plan covers 25 crown narratives a month, free forever, with no credit card. Professional adds every procedure and payer, and starts with a 14-day free trial.

Get started

Write the narrative once. Write it right.

Start on the free plan and write your next crown narrative in about a minute.

Start free

25 narratives a month · No credit card · 14-day pro trial